:root{--bg:#F5F4FA;--panel:#fff;--ink:#16132B;--muted:#6E6A86;--line:#E6E3F0;--soft:#F1EFF8;--acc:#7B5CFF;--acc2:#5B3FE0;--mint:#1FBF8F;--warn:#E9A23B;--bad:#E0565B;--side:#12101F}
*{box-sizing:border-box}
body{margin:0;font-family:'Space Grotesk',system-ui,sans-serif;background:var(--bg);color:var(--ink);font-size:14.5px}
.hidden{display:none!important}
button,input,textarea,select{font:inherit;color:inherit}
input,textarea,select{width:100%;padding:9px 11px;border:1px solid var(--line);border-radius:10px;background:#fff;outline:none}
input:focus,textarea:focus,select:focus{border-color:var(--acc);box-shadow:0 0 0 3px rgba(123,92,255,.15)}
textarea{resize:vertical;line-height:1.45}
label{display:flex;flex-direction:column;gap:6px;font-size:13px;font-weight:500}
.hint{color:var(--muted);font-size:12.5px;font-weight:400}
.pad{padding:16px}
.btn{border:1px solid var(--line);background:#fff;border-radius:10px;padding:8px 14px;cursor:pointer;font-weight:600;white-space:nowrap}
.btn:hover{border-color:var(--acc)}
.btn.primary{background:var(--acc);border-color:var(--acc);color:#fff}.btn.primary:hover{background:var(--acc2)}
.btn.ghost{background:transparent}
.btn.danger{background:var(--bad);border-color:var(--bad);color:#fff}
.btn:disabled{opacity:.5;cursor:default}
.link{border:0;background:none;color:var(--acc);cursor:pointer;padding:0;font-weight:600}.link.danger{color:var(--bad)}
.pill{display:inline-block;padding:2px 9px;border-radius:99px;font-size:11.5px;font-weight:700;background:var(--soft);color:var(--muted);font-style:normal}
.pill.ok{background:#DDF7EE;color:#0E7A57}.pill.warn{background:#FFF0D9;color:#8A5A07}.pill.bad{background:#FDE3E4;color:#A3262B}
.b{min-width:18px;height:18px;padding:0 5px;border-radius:99px;background:var(--acc);color:#fff;font-size:11px;font-style:normal;display:grid;place-items:center;margin-left:auto}
/* acceso */
.auth{min-height:100vh;display:grid;place-items:center;background:radial-gradient(circle at 30% 20%,#2A1F5E,#12101F 60%)}
.auth-card{width:min(380px,92vw);background:#fff;border-radius:20px;padding:30px;display:flex;flex-direction:column;gap:14px;box-shadow:0 30px 80px -20px rgba(0,0,0,.6)}
.auth-card .logo{font-size:22px}.err{color:var(--bad);margin:0}
/* estructura */
.shell{display:flex;height:100vh}
.side{width:230px;flex:none;background:var(--side);color:#D8D4EE;display:flex;flex-direction:column;padding:18px 12px}
.side .logo{font-size:18px;color:#fff;padding:2px 8px 18px}
.side nav{display:flex;flex-direction:column;gap:2px}
.side nav a{display:flex;align-items:center;gap:10px;padding:9px 10px;border-radius:10px;color:#D8D4EE;text-decoration:none;font-weight:500}
.side nav a span{width:20px;text-align:center}
.side nav a:hover{background:rgba(255,255,255,.06)}
.side nav a.on{background:rgba(123,92,255,.22);color:#fff}
.side .soon{margin-left:auto;font-size:10.5px;color:#9C95C8;border:1px solid #3A3460;border-radius:99px;padding:0 6px}
.side .sep{height:1px;background:#2A2645;margin:10px 6px}
.side-foot{margin-top:auto;display:flex;flex-direction:column;gap:12px}
.lvl{background:rgba(255,255,255,.05);border-radius:12px;padding:10px 12px;display:flex;flex-direction:column;gap:4px}
.lvl small{color:#9C95C8;font-size:11.5px}.lvl b{color:#fff}
.bar{height:6px;border-radius:99px;background:rgba(123,92,255,.18);overflow:hidden}.bar i{display:block;height:100%;background:var(--acc);border-radius:99px;transition:width .4s}
.bar.big{height:10px;margin-top:10px}
.me{display:flex;justify-content:space-between;align-items:center;padding:0 6px}.me b{color:#fff}
.main{flex:1;min-width:0;overflow:auto}
.sec{padding:22px 26px;min-height:100%}
#sec-bandeja{padding:0;height:100%}
.sh{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:16px}
.sh h1{margin:0 0 4px;font-size:24px}.sh p{margin:0;max-width:720px}
.card{background:var(--panel);border:1px solid var(--line);border-radius:16px;padding:16px 18px;display:flex;flex-direction:column;gap:8px;margin-bottom:14px}
.card small{color:var(--muted);font-size:11.5px;text-transform:uppercase;letter-spacing:.06em}
.card p{margin:0}
.row{display:flex;align-items:center;justify-content:space-between;gap:10px}.row.gap{justify-content:flex-start}
.empty{padding:40px;text-align:center;color:var(--muted);background:var(--panel);border:1px dashed var(--line);border-radius:16px}
.seg{display:inline-flex;background:var(--soft);border-radius:10px;padding:3px;gap:2px}
.seg button{border:0;background:transparent;padding:6px 10px;border-radius:8px;cursor:pointer;font-size:12.5px;font-weight:600;color:var(--muted)}
.seg button.on{background:#fff;color:var(--ink);box-shadow:0 1px 3px rgba(0,0,0,.08)}
.seg.full{display:flex}.seg.full button{flex:1}
/* bandeja */
.inbox{display:grid;grid-template-columns:320px 1fr 280px;height:100vh}
.ib-list{border-right:1px solid var(--line);background:#fff;display:flex;flex-direction:column;min-height:0}
.ib-h{padding:14px;display:flex;flex-direction:column;gap:10px;border-bottom:1px solid var(--line)}
.ib-items{overflow:auto;flex:1}
.ib-it{width:100%;display:flex;gap:10px;align-items:center;padding:11px 14px;border:0;border-bottom:1px solid var(--soft);background:transparent;cursor:pointer;text-align:left}
.ib-it:hover{background:var(--soft)}.ib-it.on{background:#EEE9FF}
.av{width:36px;height:36px;border-radius:50%;background:#EEE9FF;color:var(--acc2);display:grid;place-items:center;font-weight:700;flex:none}
.ib-w{flex:1;min-width:0;display:flex;flex-direction:column}.ib-w b{font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ib-w small{color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:12.5px}
.ib-r{display:flex;flex-direction:column;align-items:flex-end;gap:4px}.ib-r small{color:var(--muted);font-size:11px}
.fase{font-size:11px;font-weight:700;padding:2px 8px;border-radius:99px;background:var(--soft);color:var(--muted);font-style:normal;align-self:flex-start}
.fase.c1{background:#E8F0FF;color:#2752B8}.fase.c2{background:#DDF7EE;color:#0E7A57}.fase.c3{background:#EEE9FF;color:var(--acc2)}.fase.c4{background:#FDE3E4;color:#A3262B}
.ib-chat{display:flex;flex-direction:column;min-height:0;background:var(--bg)}
.ch-h{padding:14px 18px;background:#fff;border-bottom:1px solid var(--line);display:flex;flex-direction:column}.ch-h small{color:var(--muted)}
.ch-msgs{flex:1;overflow:auto;padding:18px;display:flex;flex-direction:column;gap:6px;min-height:200px}
.bub{max-width:70%;align-self:flex-start;background:#fff;border:1px solid var(--line);border-radius:14px 14px 14px 4px;padding:8px 12px;line-height:1.4;white-space:pre-wrap;word-break:break-word}
.bub small{display:block;font-size:10.5px;color:var(--muted);margin-top:3px;text-align:right}
.bub.me{align-self:flex-end;background:#EEE9FF;border-color:#DCD3FF;border-radius:14px 14px 4px 14px}
.bub.wait{color:var(--muted);font-style:italic}
.draft{margin:0 14px 10px;background:#fff;border:2px solid var(--acc);border-radius:16px;padding:12px 14px;display:flex;flex-direction:column;gap:10px;box-shadow:0 10px 30px -14px rgba(123,92,255,.5)}
.draft.hand{border-color:var(--warn)}.draft.wait{border-style:dashed;color:var(--muted)}
.df-h{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.df-h .hint{margin-left:auto}
.df-msgs{display:flex;flex-direction:column;gap:6px}.df-msgs textarea{background:#F8F6FF;border-color:#DCD3FF}
.df-a{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.ch-in{display:flex;gap:8px;padding:12px 14px;background:#fff;border-top:1px solid var(--line)}
.ib-side{border-left:1px solid var(--line);padding:14px;overflow:auto;background:#fff}
.ib-side .card{border:0;padding:4px;background:transparent}
.temp{height:8px;border-radius:99px;background:var(--soft);overflow:hidden}.temp i{display:block;height:100%;border-radius:99px;background:linear-gradient(90deg,#8DB4FF,#FFB648,#FF5B4E)}
.ib-side .empty,.ib-chat .empty{margin:auto;border:0;background:transparent}
/* entrenar */
.pg{display:grid;grid-template-columns:1fr 280px;gap:14px;align-items:start}
.pg-chat{background:var(--panel);border:1px solid var(--line);border-radius:16px;display:flex;flex-direction:column;overflow:hidden;min-height:60vh}
.pg-chat .ch-msgs{background:var(--bg)}
/* formularios */
.form{display:grid;grid-template-columns:1fr 1fr;gap:14px}.form .wide{grid-column:1/-1}
@media (min-width:1200px){.form label:not(.wide){grid-column:auto}}
.kpis{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:14px}
.kpi{background:var(--panel);border:1px solid var(--line);border-radius:16px;padding:14px 16px;display:flex;flex-direction:column;gap:2px}.kpi span{color:var(--muted);font-size:12.5px}.kpi b{font-size:28px}.kpi small{color:var(--muted);font-size:12px}
.steps{display:grid;grid-template-columns:repeat(3,1fr);gap:10px}
.step{border:1px solid var(--line);border-radius:12px;padding:10px 12px;display:flex;flex-direction:column;gap:2px}.step small{text-transform:none;letter-spacing:0}
.step.on{border-color:var(--acc);background:#F3F0FF}.step.ready{border-color:var(--mint);background:#E9FAF4}.step.lock{opacity:.6}
.rules{display:flex;flex-direction:column;gap:6px}
.rule{display:flex;gap:10px;align-items:center}.rule input{flex:1}
.tag{font-size:11px;font-weight:700;padding:2px 8px;border-radius:99px;white-space:nowrap;background:var(--soft);color:var(--muted)}.tag.auto{background:#EEE9FF;color:var(--acc2)}
.ru-f{display:flex;gap:8px;flex:1;max-width:520px}
/* teléfonos / campañas */
.ph-grid,.cm-list{display:grid;grid-template-columns:repeat(auto-fill,minmax(320px,1fr));gap:14px}
.qr{width:220px;height:220px;align-self:center;border-radius:12px}
.ph-k{display:grid;grid-template-columns:repeat(auto-fit,minmax(90px,1fr));gap:8px}.ph-k div{display:flex;flex-direction:column}.ph-k b{font-size:18px}
.ph-a{display:flex;flex-direction:column;gap:8px;border-top:1px solid var(--soft);padding-top:10px}
.sw{flex-direction:row!important;align-items:center;gap:8px!important}.sw input{width:auto}
.tip ul{margin:0;padding-left:18px;color:var(--muted);line-height:1.6}
.chips{display:flex;gap:6px;flex-wrap:wrap}
.chip{flex-direction:row!important;align-items:center;gap:6px!important;border:1px solid var(--line);border-radius:99px;padding:5px 10px;cursor:pointer;font-weight:500}.chip input{width:auto}.chip.sm{padding:4px 8px}
.lbl{display:block;font-size:13px;font-weight:500;margin-bottom:6px;color:var(--ink);text-transform:none;letter-spacing:0}
.grid3{display:grid;grid-template-columns:repeat(3,1fr);gap:10px}
.guide{line-height:1.6;max-width:760px;padding-left:20px}.guide li{margin-bottom:10px}
.opts{display:grid;grid-template-columns:repeat(3,1fr);gap:10px}
.opt{border:1px solid var(--line);border-radius:12px;padding:12px;cursor:pointer;font-weight:400}.opt input{width:auto;align-self:flex-start}.opt.on{border-color:var(--acc);background:#F3F0FF}
.urow{display:flex;gap:10px;align-items:center;padding:6px 0;border-bottom:1px solid var(--soft)}.urow small{color:var(--muted);flex:1}
/* modal / toasts */
.modal{position:fixed;inset:0;background:rgba(18,16,31,.45);display:grid;place-items:center;z-index:50}
.modal-card{width:min(620px,94vw);max-height:90vh;background:#fff;border-radius:18px;display:flex;flex-direction:column;overflow:hidden}
.m-h{display:flex;justify-content:space-between;align-items:center;padding:16px 18px;border-bottom:1px solid var(--line)}.m-x{border:0;background:none;font-size:22px;cursor:pointer;color:var(--muted)}
.m-b{padding:16px 18px;overflow:auto;display:flex;flex-direction:column;gap:12px}.m-f{padding:12px 18px;border-top:1px solid var(--line);display:flex;justify-content:flex-end;gap:8px}
.toasts{position:fixed;top:16px;left:50%;transform:translateX(-50%);display:flex;flex-direction:column;gap:8px;z-index:99}
.toast{background:var(--side);color:#fff;padding:10px 16px;border-radius:12px;box-shadow:0 10px 30px -10px rgba(0,0,0,.5);max-width:560px}.toast.err{background:var(--bad)}
@media (max-width:900px){.shell{flex-direction:column;height:auto}.side{width:auto}.inbox{grid-template-columns:1fr;height:auto}.ib-side{display:none}.kpis,.steps,.opts,.grid3,.form,.pg{grid-template-columns:1fr}}
.demo-in{display:grid;grid-template-columns:110px 1fr auto;gap:6px}.demo-in input{padding:6px 8px;font-size:12.5px}